Effective Date: 18 August 2026
Last Updated: 18 August 2026
At Elimika Fasta Academy (“EFA”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect, disclose, and otherwise process personal information when you visit our websites, create an account, enroll in a course, attend an event, purchase a product or service, apply to become an instructor, communicate with us, or otherwise use any service provided by Elimika Fasta Academy.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
Elimika Fasta Academy is a practical learning and skills-development platform based in Dar es Salaam, Tanzania, providing online and offline courses, masterclasses, bootcamps, workshops, digital learning resources, events, professional training, corporate training, and related educational services.
This Privacy Policy applies to Elimika Fasta Academy websites, learning platforms, applications, forms, events, programs, communications, and other services that link to or reference this Privacy Policy.
Our digital platforms may include:
We aim to process personal data in accordance with applicable privacy and data protection laws, including the Personal Data Protection Act, Cap. 44 of the Laws of Tanzania (Act No. 11 of 2022), applicable regulations made under it, and other applicable laws and regulations.
Where our services are accessed from another jurisdiction, additional privacy rights may apply under the laws of that jurisdiction.
The information we collect depends on how you interact with Elimika Fasta Academy.
We may collect information such as:
We only request information that is reasonably necessary for the relevant service.
We may collect:
When you create an account, we may collect:
Passwords should be stored using appropriate technical security protections and are not intended to be visible to our staff in plain text.
When you enroll in or participate in our educational programs, we may collect information such as:
We may use this information to administer courses, measure progress, issue certificates, improve our programs, and provide learner support.
When you purchase a course, event ticket, digital product, subscription, training program, or other service, we may collect information relating to the transaction, including:
Payments may be processed through banks, mobile money providers, payment gateways, card processors, or other third-party payment service providers.
Where a third-party payment provider processes your payment directly, we may not receive or store your complete card, bank, mobile money PIN, or other sensitive payment credentials.
Your payment provider may process your information according to its own privacy policy and terms.
If you apply to become an instructor, trainer, employee, consultant, partner, freelancer, or service provider, we may collect additional information such as:
This information is used to evaluate applications, manage professional relationships, administer payments, maintain records, and comply with legal obligations.
When you register for an event, webinar, workshop, seminar, bootcamp, masterclass, corporate training program, or physical training session, we may collect:
For events where photography or video recording takes place, we may provide appropriate notices or seek consent where required.
When you contact us through email, telephone, WhatsApp, website forms, live chat, social media, support tickets, surveys, or other communication channels, we may collect and retain:
We use this information to respond to you and improve our services.
When you use our website or digital learning platforms, certain information may be collected automatically, including:
We may use this information to operate, secure, analyze, maintain, and improve our website and learning platforms.
Our websites may use cookies, pixels, tags, local storage, analytics tools, and similar technologies.
Cookies are small files placed on your device that help websites remember information about your visit.
We may use:
These are necessary for features such as:
These may remember choices such as:
These may help us understand:
Where permitted, these technologies may help us measure advertising performance, understand campaign effectiveness, or show relevant promotional content.
Where required by law, non-essential cookies will be used only after obtaining appropriate consent.
You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our services.
We may collect personal information:
For example, when you:
Information may be collected automatically when you use our websites or digital platforms through cookies, server logs, analytics technologies, and similar tools.
We may receive information from third parties such as:
We process such information only where we have an appropriate legal basis to do so.
We may use personal information to:
Including to:
Including to:
We may use your information to:
We may send:
We may analyze usage information to:
Where permitted by law, we may use contact information to communicate about:
You may opt out of promotional communications at any time.
We may use personal information to:
We may process information where required to:
Depending on the circumstances and applicable law, we may process your information based on one or more of the following:
Where you have given us clear permission to process information for a specified purpose.
Where processing is necessary to provide a course, product, membership, training, event, or other service you requested.
Where processing is necessary to comply with applicable laws and regulatory requirements.
Where processing is reasonably necessary for legitimate organizational purposes such as:
provided that those interests do not improperly override your privacy rights.
We may rely on other lawful grounds where permitted by applicable law.
We do not intend to sell or rent personal information to third parties for monetary consideration.
We may, however, share information where necessary with trusted third parties.
These may include providers of:
These providers may process information only as necessary to provide services to us and should be subject to appropriate confidentiality and data protection obligations.
Relevant learner information may be accessible to instructors, trainers, moderators, and administrators where necessary for:
If your employer, institution, NGO, company, government organization, development partner, or another organization sponsors your participation in a program, we may provide that organization with appropriate information relating to:
subject to applicable privacy requirements.
We may disclose information where required or permitted by law, including in response to:
If Elimika Fasta Academy is involved in a merger, restructuring, acquisition, transfer, investment, sale of assets, or similar organizational transaction, relevant personal information may be transferred subject to appropriate safeguards and applicable law.
Our services may integrate with third-party platforms such as:
These third parties may independently collect or process personal information.
Their handling of your information may be governed by their own privacy policies, terms, and security practices.
We encourage you to review the privacy practices of third-party services you choose to use.
Some technology, hosting, cloud, communication, analytics, payment, or software service providers may operate infrastructure outside Tanzania.
Where personal data is transferred outside Tanzania, Elimika Fasta Academy will seek to ensure that such transfers are made in accordance with applicable Tanzanian data protection requirements and that appropriate safeguards are implemented where required.
This may include contractual, organizational, technical, regulatory, or other legally recognized safeguards.
We retain personal information only for as long as reasonably necessary for:
Different categories of information may have different retention periods.
When information is no longer required, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.
We take reasonable technical and organizational measures designed to protect personal information against:
Measures may include, where appropriate:
However, no website, online platform, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Users are responsible for protecting their passwords and should immediately notify us if they suspect unauthorized access to their accounts.
If we become aware of a personal data breach, we will assess the incident and take reasonable steps to:
Where required by applicable law, affected individuals and/or the appropriate regulatory authority may be notified.
Subject to applicable law and any permitted limitations or exemptions, you may have rights relating to your personal information.
These may include the right to:
You may request information about whether we process your personal data and request access to personal information we hold about you.
You may request correction of inaccurate, outdated, or incomplete personal information.
You may request deletion of personal information where applicable and where we do not have a lawful or legitimate reason to continue retaining it.
Where processing is based on consent, you may withdraw that consent.
Withdrawal does not necessarily affect processing that occurred lawfully before consent was withdrawn.
You may object to certain types of processing where applicable.
You may request that certain processing of your personal information be restricted where provided by law.
You may ask us to stop using your personal information for direct marketing.
Where applicable, you may have rights relating to decisions based solely on automated processing that produce significant effects.
You may raise a privacy complaint directly with Elimika Fasta Academy.
You may also have the right to lodge a complaint with the appropriate data protection authority, including the Personal Data Protection Commission (PDPC) of Tanzania, where applicable.
We may need to verify your identity before processing certain privacy requests.
With your consent or where otherwise permitted by law, we may send information about:
You may unsubscribe from promotional email communications using the unsubscribe option provided in applicable messages or by contacting us.
You may also request that promotional communications sent through other channels be stopped.
Administrative communications concerning active courses, transactions, security, account activity, or important service information may still be sent where necessary.
Some personal information relating to children may receive enhanced protection under applicable data protection law.
Our general online services are primarily designed for individuals capable of entering into the relevant service arrangements.
Where a person under the legal age applicable to a service is permitted to participate, we may require appropriate consent or authorization from a parent, guardian, school, institution, or other responsible person where required by law.
We do not knowingly seek to collect unnecessary personal information from children.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
Elimika Fasta Academy may maintain pages or accounts on third-party social media platforms.
When you interact with us through those platforms, both Elimika Fasta Academy and the relevant social media provider may process information about your interaction.
The social media platform’s own privacy policy will also apply to its processing activities.
Information you publicly post on social media may be visible to other users.
Certain courses, communities, forums, groups, events, or learning activities may allow users to post:
Information voluntarily posted in a public or group-accessible area may be visible to other users.
You should avoid publishing sensitive personal information in public areas unless necessary and appropriate.
We may invite learners, instructors, clients, or partners to provide:
Where required, we will seek appropriate permission before using identifiable personal information for promotional purposes.
Permission may be subject to the terms communicated when the content is collected.
Some live classes, webinars, workshops, meetings, or training programs may be recorded for purposes such as:
Where sessions are recorded, participants may be informed where appropriate.
Participants should avoid sharing unnecessary confidential or sensitive information during recorded sessions.
Our websites or courses may contain links to external websites, applications, resources, or services.
We do not control the privacy practices of independent third parties.
This Privacy Policy does not apply to information collected independently by third-party websites.
We encourage you to review their privacy policies before providing personal information.
Elimika Fasta Academy may use technology, automation, analytics, or Artificial Intelligence tools to assist with activities such as:
Where such technologies process personal information, we aim to use them in accordance with applicable privacy requirements.
We do not intend to rely solely on automated decision-making to make decisions producing significant legal or similarly significant effects on learners unless appropriate safeguards and lawful grounds are in place.
Users should avoid submitting unnecessary sensitive or confidential personal information into AI-powered features.
You are encouraged to ensure that personal information submitted to Elimika Fasta Academy is accurate and current.
You may update certain information through your account or contact us to request correction.
You are responsible for maintaining the confidentiality of your login credentials.
You should:
We will never legitimately require you to disclose your password through unsolicited communication.
We may update this Privacy Policy from time to time to reflect:
When material changes are made, we may update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice.
We encourage you to review this Privacy Policy periodically.
Continued use of our services after an updated Privacy Policy becomes effective will be subject to the updated policy, subject to applicable law.
If you believe that Elimika Fasta Academy has improperly collected, used, stored, shared, or otherwise processed your personal information, please contact us first so that we can investigate and address your concern.
Where applicable, you may also submit a complaint to the Personal Data Protection Commission of Tanzania (PDPC) or another competent regulatory authority.
For questions, requests, complaints, or concerns relating to this Privacy Policy or the processing of personal information, contact:
Elimika Fasta Academy
Dar es Salaam, Tanzania
Email: support@elimikafasta.com
Phone: +255 746 654 136
Subject for privacy-related emails: Privacy / Personal Data Request
When contacting us regarding a privacy request, please provide sufficient information to enable us to understand your request and verify your identity where necessary.
At Elimika Fasta Academy, digital learning should be built on trust.
We are committed to treating the personal information entrusted to us responsibly, collecting only information that serves legitimate purposes, protecting it through appropriate safeguards, and respecting the privacy rights of our learners, instructors, clients, partners, employees, and website visitors.
By using Elimika Fasta Academy’s websites, learning platforms, courses, events, products, or services, you acknowledge that you have read and understood this Privacy Policy.
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